I just checked the records for stolethe.net. You had signed up on the 8th. We didn't have US based slots till the 16th of January. But I'll have a look again.
Update: I don't see any support tickets either...
Well why don't you point out the problems? And were they all caused by us? I'll be awaiting your reply. If you are going to complain, better do it in full. Thanks :))
There was a power failure at the Datacenter on one of the German Dedicated Boxes. It took down the German Shared Members and a few VPS's. Its all running good now.
I just replied you on your MSN. And we have been working on it since the last 3 hours.
I get what you mean guys and we know its down and like any host would do, we are working on it.
This is an official downtime, the last we had was in mid December. Every client affected will be compensated...
We are aware of the downtime and our main node is down. This will take a few more hours to solve. Please bear with us. Please check our twitter for instant updates.
Twitter.com/SmokeHost
What do you expect. PM sent. Are you even in those time zones?
And it isnt a lot. Looks a lot but there isn;t much when you have 2 people on the same shift.
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