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Hi FileMoon 1. I have problems with Splash Grid, I set a 3x3 grid but it does both 3x3 and 2x4. Do you save the sizes of all grids? 2. Can I get a short code without the full title in Embed Code 3. Is it possible to prevent the underline from being removed from the title? 4. Some videos are...

Thanks. I hope some kind of automatic account suspension doesn’t work)

You did not answer. What about multiple accounts? allowed or not? I want to personalize the player and domain.

Hello. Can I create multiple accounts to personalize the player, domain and advertising?

Ticket #6887

1. JWPlayer - . VideoJS - 2. It seems that I have discovered the source of the problem, while I still continue to monitor the results, it seems only on my side. 3. - 4. I have 8k+ videos, broken ones are difficult to check. Is there any solution? or the possibility of implementing a check for...

Hello. a few questions. 1. How to disable screen rotation for mobile video to landscape mode in JWPlayer? There is no such problem in the VideoJS player. 2. Often the video controls do not work on a PC in chrome, it is blocked a second after playback. 3. pagespeed.web.dev cannot inspect the page...

Approximately after changing the player, the video plays very slowly. And now it doesn't work at all. Only very small videos play but every few seconds it loads. 1705740367 Is there any quick solution before upgrading the servers?

When will the site and video be available? any news?

I can't login either. All videos are not working. What's happened?

On some videos I get the error "The media could not be loaded, either because the server or network failed or because the format is not supported." The video can be played 1 time out of 10-20. Partially solves the problem by re-encoding the video without changes and re-uploading it. Any solution?

Now all videos are working again. I don’t know how long they weren’t working, but it’s critical for my site.

Player doesn't work (The media could not be loaded, either because the server or network failed or because the format is not supported.). And watching videos is very difficult, video loading is very slow, especially when rewinding. 1697460039 The player is working now. 1697463001 Is there a way...

still not working. 1694832477 FTP seems to be working now.

Status: Resolving address of ftp.vidguard.to Status: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known". Error: Could not connect to server Status: Waiting to retry... Status: Resolving address of ftp.vidguard.to Status...

Hello. FTP upload not working?