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PM me your user ID It'll show up as corrupted in the tab.

You can always try ftp.us :D

The files are gone for good. You'll need to re-upload them. Ya i'm not sure what's going on, because it was working well yesterday. I'll see what I can do. PM me your usernames if you wish That would be a good idea, except some people might find it annoying to do everytime they have to...

I'll definitely have a look at it and see what's up. Why open a ticket when you can directly post here? I'll see what we can do. If you have already threw in a request they'll eventually get to it, just might take a bit more than 48 hours at times. I cannot stress this enough. So...

I'll check it out Please provide XX Been hearing a lot of it, I have already got the IT to work a fix around it.

Hey ii7stryker At this point it would see which files of yours are inactive and remove them. Active files still stay online.

Are you guys able to connect to ftp.us?

Hey arjaylieann23, Not that I'm aware of. I'm in US and can upload 4-5mb/s to EU server. Check with your ISP as it could be connection on their side. Edit: I see that more people are having same problem as arjaylieann23, so i'll ask the ITs check on it.

Hey anhkugjn, Your payment plan is now on PPD.

hey bravesoldier, I don't see the same problem you claimed. It currently says you have 72$ unpaid.

Hi, I don't see the problem that you encounter. I just selected 3 files and turn all 3 of them into private files at the same time. Please make sure that your web browser is of the latest update. We recommend using firefox or google chrome.

Nope, you can only trade in points for your own account. You can use your playsonic credits to trade in vouchers if you wish for another FS account. PM me your IP address, username, and the best guess you can give to the current security question.

Hey guys, I realize that there were some problems over the weekend with the stats page, and you guys were quite anxious about it. I just want to re-assure you that even IF anything were to go wrong, (download/sale didn't count) we will compensate you for the missed stats. For anyone else...

Ya, I guess you'll just need to restart and see a good server that you hit. I'm sure they're still working on it.

That's weird, I just got news that we had an improvement on our Web upload and that uploaders from US would benefit from it. I'll check it out now.

Hey guys, For those who are using FTP from US, I can recommend using web upload for now if you're having trouble with FTP upload. I'm not aware of any major problems that we have, but you are more than welcome to send me details (screenshot, your current location + which server you're...

Hey Lawina, Complaining about it won't help if you don't provide any information. The steps to trace routes are just posted above you. There was a slight bug, but now everything should be fixed.

You can change it any day of the week. That's actually a really good idea. These are the 3 steps to follow for those who are not familiar with trace routes. Please let me know if you encounter any problems. 1) Your IP address. You can locate this by visiting this page...

If you can PM me your username that would help a lot. I can't shuffle through 2 million users to find out which one's yours. Yes, I agree with you, it definitely will affect premium purchases when this happens. I asked the IT and there isn't anything much. For those who are experiencing slow...

Hey, You can send us the links and we'll take a look at the server that's holding the file. But at this point, if it downloads fluently on our side and yet you're still noticing slow downloads, then it could be many other reasons asides from our servers and routers. There are definitely times...