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Jeff_K2S

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For the last few days my fboom files have been directly deleted without the ability to copy and restore them for another 90 days.
Hello and thanks for reporting this issue.
Please note that technical problems are best reported directly to support. On the forum, we cannot reliably identify the affected account or access the information required for troubleshooting. As a result, investigations often take longer than necessary.
By contacting support directly, you allow us to review logs, request any missing details, and work on a solution immediately. We can then follow up with you to verify that everything is working correctly.
You can contact us through https://moneyplatform.biz/support/tickets, by email at support@keep2share.com, or via Telegram: @MoneyplatformBot.
 
@Jeff_K2S Can you plese verify the status of ticket #674880
It's almost whole day without any news about the progress of fixing the issue
Post automatically merged:

Info from support: "For now, they have temporarily stopped deleting files".
Waiting for the information about the status and expected time of solving issues
 
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Jeff_K2S
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